Thursday, December 07, 2006

Not able to login to APPS after upgrading to ATG RUP 4

Not able to login to APPS after upgrading to ATG RUP 4 (patch 4676589)

After applying patch 4676589 to upgrade to ATG RUP 4 users were no longer able to login to APPS and the following error occurred

Java.lang.NullPointerException
at oracle.apps.fnd.framework.webui.OADialogManager.getDialogMessages(OADialogManager.java:187)
at
oracle.apps.fnd.framework.webui.OAPageSecurity.displayPageSecurityError(OAPageSecurity.java:1223)
at oracle.apps.fnd.framework.webui.OAPageSecurity.validatePageSecurity(OAPageSecurity.java:938)
at oracle.apps.fnd.framework.webui.OAPageBean.processRequest(OAPageBean.java:2132)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:1717)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:502)
at oracle.apps.fnd.framework.webui.OAPageBean.preparePage(OAPageBean.java:423)
at _oa__html._OA._jspService(_OA.java:86)

The cause of the problem that the ATG RUP4 had an incorrect class loader value in the file b3664848.ldt. based on (note 387061.1).

The solution is to do the following:
- Stop the Apps tire (adstpall.sh).
- Run the following command (on one line)
FNDLOAD apps/$appspass 0 Y UPLOAD $JTF_TOP/patch/115/import/jtfprefabcache.lct $FND_TOP/patch/115/import/US/b3664848.ldt CUSTOM_MODE=FORCE
- Start the Apps tire (adstrtal.sh).
- If the problem persisted bounce Apache and clear Apache cache

i hope no one will face any error in thire produciton env ;-)

and finaly
Oracle might be a magic when it comes to applying a big patch ;-)

5 comments:

Anonymous said...

Nice to know that you were able to solve the problem, but just curious to know on what platform you applied the RUP, coz i have done quite a few RUP 4 applications and did not see this problem.

Sam

fhasweh said...

Thanks sam,

I applied the ATG RUP 4 on HP-UX PA-RISC on my both TEST and PROD servers, have you applied the patch on it? By the way it's not necessary to face the problem but just in case someone face it, there is no need to panic the solution is here.
;-)

Fadi

Arunkumar said...

Nice tip Fadi.We run Apps on HP-UX PA-RISC too but we are on 11i8 (uh...) but good news is that we are on the upgrade path :) but we might move to solaris soon and not remain on hp-ux

Read almost all your posts. Nice ones. Keep them pouring.

-Arun

Samer said...

What is ATG RUP Stands For?

Application Technology Group ...??

Thanks And regards,

fhasweh said...

sorry samer for being late
yes it is

;-)

fadi